Privacy & Data Protection Policy
Last Updated: October 05, 2026 • Applicable across all Inknova.in online services, orders, and commercial dispatches.
1. Commitment to Privacy & Data Protection
InkNova Print Technologies LLP ("InkNova", "we", "our", "us") respects your privacy and is committed to protecting your personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023.
2. Information We Collect
We collect essential commercial transaction information including your name, business name, billing and delivery addresses, mobile number, email address, GSTIN (for B2B tax invoicing), and customer print artwork files (PDF, CDR, AI, TIFF, PSD, PNG).
We do not store your complete credit/debit card numbers or UPI PINs. All payment transactions are securely tokenized and handled directly by RBI-authorized payment aggregators (Razorpay).
3. Commercial Artwork Security & Confidentiality
All creative artwork, proprietary packaging designs, client brand identity assets, and corporate files uploaded to Inknova.in are treated as strictly confidential. Artwork is utilized solely for file preflight inspection, CTP plate exposure, and printing. We never sell, share, or publish client artwork to third parties.
4. Cookies & Web Analytics
We use session cookies to preserve your shopping cart state, login authentication, and security tokens. Anonymous aggregate usage metrics are analyzed via Google Analytics and Google Tag Manager to optimize site performance and checkout usability.
5. Data Retention & Grievance Officer
Commercial tax invoices and transaction records are retained for statutory periods required under the Central Goods and Services Tax (CGST) Act, 2017. For any data requests or privacy queries, contact our Grievance Officer at support@inknova.in or by post at Siddhapudur, Coimbatore 641044, Tamil Nadu.
Have questions regarding this policy?
Our legal and customer support desk in Coimbatore is ready to assist you.